Refund Policy
Effective Date: 01-01-2025
1. Eligibility for Refund
DigiTroop provides digital marketing and advertising services, which are non-tangible and time-based. Refund eligibility depends on the following conditions:
Refund requests must be made within 5-7 Business days of service initiation.
Refunds are not applicable for completed projects or services already delivered.
If a project is canceled before work starts, a partial refund may be considered.
2. Non-Refundable Services
Social media and Google Ads campaign costs (as they are directly paid to platforms).
Third-party costs such as domain registration, hosting, and software subscriptions.
Any customized work or strategies already implemented.
3. Cancellation Process
To request a cancellation and refund, email us at info@digitroop.in with your order details. Refunds, if approved, refund will be credited to your original payment method with in 5 to 7 business days
Refund Policy
1. Eligibility for Refund
DigiTroop provides digital marketing and advertising services, which are non-tangible and time-based. Refund eligibility depends on the following conditions:
Refund requests must be made within 7 days of service initiation.
Refunds are not applicable for completed projects or services already delivered.
If a project is canceled before work starts, a partial refund may be considered.
2. Non-Refundable Services
Social media and Google Ads campaign costs (as they are directly paid to platforms).
Third-party costs such as domain registration, hosting, and software subscriptions.
Any customized work or strategies already implemented.
3. Cancellation Process
To request a cancellation and refund, email us at info@digitroop.in with your order details. Refunds, if approved, will be processed within 5-7 business days via the original payment method.